Return Period
At Smartoria LLC, we want you to be completely satisfied with your purchase. If you wish to return an item, you have 14 days from the date of delivery to initiate the return process.
Refund Process
Once we receive your returned item, we will inspect it to ensure it meets the conditions of our return policy. If approved, we will issue a 47% refund of the original purchase price.
This amount reflects the deduction of initial shipping costs and other processing fees.
Return Eligibility Conditions
To qualify for a return and refund:
- The item must be unused and in the same condition as when received.
- The item must be in its original packaging.
- Proof of purchase or order number must be included.
How to Initiate a Return
To start the return process, please contact our customer support team at:
Include your order details, and our team will guide you through the necessary steps to return your item.
Return Shipping Costs
Customers are responsible for the shipping costs associated with returning the item.
We recommend using a trackable shipping service to ensure the safe delivery of your returned product.
Refund Processing Time
Once your returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, the refund will be processed within a certain number of days, depending on your original method of payment.
Contact Us
If you have any questions or need assistance regarding our return and refund policy, please contact us at: